Enterprise
Nebutron for Enterprise handles customer replies and order capture across Messenger, Instagram and WhatsApp for several brands, with one dashboard for your customer-service team and reports for management.
Runs on the platforms your customers already use
Each brand has its own catalogue, prices, delivery fees and tone of voice. The owner sees everything; each team sees its brand.
Owner, brand manager, customer-service agent. Every human intervention is recorded with who did it and when.
Clear rules for handing a conversation to your team: a complaint, a request for a manager, or an out-of-scope question. Alerts are immediate.
Weekly and monthly reports: messages, conversion to orders, response time, top regions and products. Export to Excel.
Order export, Telegram and webhook notifications, and connections to shipping or accounting systems on request.
Our team loads the catalogue and policies, reviews test conversations with you, and trains your team on the dashboard within a week.
Tell us about your business and our team will contact you within one business day.