Enterprise

One platform for all your brands and channels

Nebutron for Enterprise handles customer replies and order capture across Messenger, Instagram and WhatsApp for several brands, with one dashboard for your customer-service team and reports for management.

Runs on the platforms your customers already use

MessengerInstagramWhatsApp

Multi-brand management

Each brand has its own catalogue, prices, delivery fees and tone of voice. The owner sees everything; each team sees its brand.

Roles and permissions

Owner, brand manager, customer-service agent. Every human intervention is recorded with who did it and when.

Human hand-over

Clear rules for handing a conversation to your team: a complaint, a request for a manager, or an out-of-scope question. Alerts are immediate.

Reporting

Weekly and monthly reports: messages, conversion to orders, response time, top regions and products. Export to Excel.

Integrations

Order export, Telegram and webhook notifications, and connections to shipping or accounting systems on request.

Onboarding and training

Our team loads the catalogue and policies, reviews test conversations with you, and trains your team on the dashboard within a week.

How it works

How an engagement starts

  1. Day 1A demo on your own data and scoping.
  2. Week 1Brands, catalogue and policies set up; conversations tested.
  3. Week 2Live on one page with daily follow-up.
  4. ThenRoll-out to the remaining pages and channels, with monthly management reports.

Commitments

Service level agreement
  • A written service-level agreement
  • Support in Arabic and English via WhatsApp and email
  • Daily backups and deletion on request
  • Monthly billing against a formal invoice

Request a demo

Tell us about your business and our team will contact you within one business day.

Baghdad time